Configure a Standard or Advanced mailbox in Outlook 2003
You can access Standard and Advanced mailboxes using Microsoft Outlook 2003.
You can connect to your mailbox using either the POP3 or IMAP protocols. As a rule of thumb it is better to use POP3 if only one computer accesses your mailbox, while it is better to use IMAP if you have a number of computers that will access your mailbox.
Step 1: Open Outlook 2003, click Tools in the top menu, then click E-mail Accounts.
Step 2: Select Add a new e-mail account, then click the Next button.
Step 3: Depending upon your favoured type of connection. Select POP3 or IMAP from the list of available server types, then click Next.
Step 4: Enter your name in the Your Name text-box and your email address in the E-mail Address text-box.
Step 5: Enter your full email address in the User Name text-box and your mailbox password in the Password text-box.
Step 6: In the Incoming mail server text-box, enter your mailserver – e.g. mail.yourdomain.co.uk
If this is a Standard mailbox and you connect with a provider other than Fasthosts Broadband or Dial, follow your provider’s instructions for setting up their SMTP server, then skip to step 11.
Step 7: In the Outgoing mail server (SMTP) text-box, enter smtp.fasthosts.co.uk.
If you are using a Standard mailbox with Fasthosts Broadband or Dial, skip to step 11.
Step 8: Click the More Settings button.
Step 9: Click the Outgoing Server tab.
Step 10: Select My outgoing server (SMTP) requires authentication, ensure Use same settings as my incoming mail server is selected, then click the OK button.
Step 11: Click the Test Account Settings button and correct any errors that it identifies.
Note: Outlook’s Test Account Settings procedure occasionally fails even if the account settings are correct. If it repeatedly fails and you are certain that the account settings are correct, skip to step 12, then test your setup by sending an email to yourself.
Step 12: When the test gives you the message Congratulations! All tests completed successfully, click the Next button, then click the Finish button.
Manually configure Outlook 2003 for Exchange mailboxes
Ensurie that Outlook is not running.
Find your Exchange mailbox details
Before you set up Outlook 2003 to access your Exchange mailbox, you need to note the mailbox’s access details in your Fasthosts control panel.
Step 1: Log into your Fasthosts control panel and click Domains.
Step 2: Click the relevant domain name.
Step 3: Click Email settings.
Step 4: The mailboxes set up on your account will be listed. Click the Exchange mailbox you want to set up in Outlook 2003.
Step 5: Click Mailbox Control Panel.
Step 6: Click the Open Mailbox Control Panel button.
Step 6: Click the Access details tab.
Step 7: Scroll to the section headed Outlook 2003 over the internet (Also known as RPC over HTTP) and note the Exchange server.
Add a new Windows mail profile
Step 1: Click the Windows Start button and open the Windows Control Panel.
Step 2:
Category view: If your Windows Control Panel is in Category view, click User accounts, then click the Mail icon.
Classic view: If your Windows Control Panel is in Classic view, click the Mail icon.
Step 3: Click the Show Profiles button.
Step 4: A new window will open. Under When starting Microsoft Outlook, use this profile, ensure Prompt for a profile to be used is selected.
Step 5: Click the Add button, above When starting Microsoft Outlook, use this profile.
Step 6: A dialogue box will open, asking you to name the new profile. You may want to name the profile after the email address that you are configuring.
Step 7: The email accounts wizard will open. Ensure the Add a new email account radio button is selected, then click the Next button.
Step 8: Select the Microsoft Exchange Server radio button, then click the Next button.
Step 9: Enter the Exchange server name that you noted from your Fasthosts control panel, ensuring Use cached Exchange mode is selected.
Example: EXCH-BE04
Step 10: Enter your full email address in the User name text box, then click the More Settings button.
Step 11: An error message will appear. Don’t worry, click the OK button, then click Cancel on the next window.
Step 12: A window headed Microsoft Exchange Server will open. Click the Connection tab.
Step 13: Ensure the Connect using my Local Area Network (LAN) radio button is selected.
Step 14: Towards the bottom of the window, there should be a section headed Exchange over the Internet. Select the Connect to my Exchange mailbox using HTTP check box, then click the Exchange Proxy Settings button.
Note: If the Exchange over the Internet section is not shown, you need to upgrade to the latest version of Windows XP or Windows 2003.
Step 13: A new window will open. Under Connection settings, enter exchange.livemail.co.uk.
Step 14: Ensure all the check-boxes are unselected and that the drop-down list under Proxy authentication settings is set to Basic Authentication.
Step 15: Click OK, then click OK in the Microsoft Exchange Server window.
Step 16: Click Next in the Email Accounts window.
Step 17: Click Finish.
Configure Outlook 2003
Step 1: Open Outlook 2003 and select your new profile, when prompted.
Step 2: Enter your full email address in the username text box, then your password, when prompted.
Step 3: Outlook will now load and synchronise with your Exchange mailbox. For a new mailbox, this will take no more than a few seconds.
You have now configured Outlook 2003 for use with your Exchange mailbox.
Standard mailbox setup in Outlook Express
How do I configure email using Outlook Express?
To setup Outlook Express to work with your Imyge Net mail account please follow these instructions.
- Start Outlook Express and select the Tools menu. From here select ‘Accounts’
- In the window that appears press the ‘Add’ button and then select ‘Mail…’
- Enter your name as you would like it to appear to people who receive emails from you. Then click ‘Next’.
- Enter the email address that you want to use and that you have setup with Imyge Net. Then click ‘Next’.
- Now you need to enter your incoming and outgoing servers. For the incoming server you should enter mail.’yourdomain.com’ – substituting your own domain name for yourdomain.com. For the outgoing mail server you should enter mail.’yourdomain.com’ as before. Then click Next.
- To finish you need to enter your username (which is your full email address) and password for your mail account. You can view your username and password in Imyge Control. Once entered please click Next and then Finish.
- To allow you to send mail through our mail server you now need to make a small change to the properties of the account. Select ‘Properties’ from the ‘Accounts’ window.
You need to click the tick-box that says ‘My server requires authentication’ or ‘This server requires me to log on’ and then click ‘OK’ and ‘Close’: - You can now send and receive emails!
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